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ENTERPRISING • EQUITY & DIVERSITY

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Commitment to Diversity & Equity

CREATING JOBS • CHANGING LIVES

NET’S PEOPLE-CENTRIC APPROACH FOCUSES ON EMPLOYEE WELL-BEING

North End Teleservices LLC

“In everything North End Teleservices does,we aim to create an environment that is inclusive and diverse, no matter what walk of life a person comes from. This philosophy has helped us fulfill our mission of creating jobs and changing lives over the past five years. No matter your race, gender expression, lifestyle, etc., North End has a place for you.”

~ Chris Phillips, Senior Director, Business Operations

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The culture of North End Teleservices is informed by our mission: to create jobs and change lives. This people-centric approach inspires us to focus on the well-being of our employees. When they excel, our clients succeed, and our communities thrive. We embody this culture by getting to know every employee, working to understand motivations, celebrating successes, and advocating for their continued growth through apprenticeship opportunities, upskilling, cross-training, internal promotions and comprehensive benefits. We seek and value people with diverse perspectives.

A huge part of being inclusive is understanding everyone is different, and those differences make us better. Many of our team members don’t come from “traditional” corporate work backgrounds. Instead of trying to make them conform to an inflexible idea of what employees should be, we listen and work with them to create individual pathways for success. 

We view our people as our greatest asset. North End Teleservices encourages all of our team members to not only excel and thrive at work but in their communities. From participating in the Greater Omaha Chamber’s Commitment to Opportunity Diversity and Equity (CODE) Employer Coalition to partnering with organizations like Avenue Scholars, Metropolitan Community College, Heartland 2050 and more, we continue and expand the inclusive conversation. It’s a commitment to not only our people, but also our community.

Diverse, equitable and inclusive companies have been proven to attract top talent, improve customer and employee satisfaction, stay innovative through times of change and continually improve their financial performance. There is a shift from DEI being the “nice thing to do” to becoming more of a business imperative.

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NORTHENDTELESERVICES.COM • (402) 934-3624


THE MOST • VALUABLE • ASSET

ALL MAKES PRIZES DIVERSITY AND CONTRIBUTIONS OF TEAM MEMBERS

All Makes Office Equipment

“We believe the collective sum of individual differences, life experiences, knowledge, inventiveness, innovation and self-expression are a significant part of company culture, reputation and achievement and should be celebrated…Supporting diversity, equality and inclusion is a no-brainer. It’s simply treating everyone fairly: your team members, clients, and the public.”

~ Jeff Kavich, President/CEO

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Jeff Kavich
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Aimee Zetzman

All Makes Office Equipment is a 102-year-old family-owned and operated commercial furniture and technology business, headquartered at the corner of 25th and Farnam; and has four branch locations: Lincoln, Columbus, Kearney, and Des Moines, Iowa. Co-owned by siblings Jeff Kavich and Amee Zetzman, the company employs more 75 individuals.

Of the seven executive leaders in the company, four are women.

All Makes recently implemented policy which shows the company’s ongoing commitment to fostering, cultivating and preserving a culture of diversity, equity and inclusion—recognizing that All Makes’ team members are the company’s most valuable asset. We believe the collective sum of individual differences, life experiences, knowledge, inventiveness, innovation and self-expression are a significant part of company culture, reputation and achievement and should be celebrated.

Diversity, equity and inclusion are important topics both internally and externally. It’s changing the landscape of how companies interact with one another and is a differentiator when determining which organizations to do business with.

The company is committed to being a good community steward and doing the right thing. Just this summer, after many area school districts announced remote learning plans for students, All Makes offered student desk and chair options starting at just $5. This helped many families who otherwise wouldn’t have been able to afford it. There were lines wrapped around the building. We were able to help more than 150 families in the Omaha metro area.

Supporting diversity, equality and inclusion is a no-brainer. It’s simply treating everyone fairly: your team members, clients, and the public. At All Makes, we pride ourselves on doing the right thing. Supporting DEI initiatives internally and externally is vital to the sustainability of any business; but for ours, doing the right thing is how All Makes has made it four generations and 102 years and counting.

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www.allmakes.com • 402-341-2413



PEOPLE • COME • FIRST

MANDATING BEING INCLUSIVE, EMPATHETIC, AND ACCEPTING TO ALL PEOPLE

Sun Valley Landscaping

“Folks want to work on a team where their voice is heard, where they have opportunities to be themselves and where their work makes a real impact. An engaged and trusted team will perform better in terms of company growth and profitability, employee retention and recruitment and in customer satisfaction.”

~ Paul Fraynd, CEO

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CEO Paul Fraynd

“Our first core value at Sun Valley Landscaping is ‘People Come First,’” CEO Paul Fraynd said. “This mindset applies to not only the way we want to operate our business, but also how we expect all our teammates to conduct themselves outside of work. Being inclusive, empathetic, and accepting to ALL people is mandatory at our company.

We believe we are not only leading great landscape professionals, but great people as well.”

The Sun Valley team strives to lead others by example in giving back to the community, treating everyone with respect, and even helping neighbors who need a hand, Fraynd said.

“There are many stakeholders in our business, and it is important that we do everything we can to make each of their lives just a little better from our business,” he explained. “Our team knows that they have a responsibility to bring our values to life, especially when no one is watching.”   

The people of Sun Valley Landscaping can make their little corner of the world a nicer place, Fraynd said, even if they can’t solve the world’s problems. “By welcoming and encouraging a wide range of life experience, demographics and backgrounds, we are able to gain a better perspective on what others go through. These wide perspectives lead to more creativity, better decision-making and improved business results,” he said. “Folks want to work on a team where their voice is heard, where they have opportunities to be themselves and where their work makes a real impact. An engaged and trusted team will perform better in terms of company growth and profitability, employee retention and recruitment and in customer satisfaction. We believe that by taking good care of our team, they will provide our clients with the best possible experience.”

Finding long-term employees in the labor-intensive landscape industry is challenging, so providing a welcoming, safe and inclusive environment is “not only the right thing to do, but is frankly good for business,” Fraynd said. “If we can build a company that looks like the community we serve, and can bring this wide range of perspectives, we will set our company up for success to grow to be the best landscape employer in Omaha.”

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Sun Valley Landscaping • 5601 Harrison St. • sunvalleyomaha.com • (402) 932-5704


• EVERYONE • IS A PART

STORM CHASERS FAMILY IS ENGAGED IN THE COMMUNITY

Omaha Storm Chasers

“Community is at the forefront of all we do at the Omaha Storm Chasers. To have a truly vibrant community it must be diverse. We work to execute programs and events, both at Werner Park and in the metro area, that are both engaging and inclusive. We can’t wait for 2021 as we move forward to the next decade.”

~ Martie Cordaro, President

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The Omaha Storm Chasers are committed to supporting diversity, equity and inclusion in the Omaha and Minor League Baseball communities.

Through programs like our Jackie Robinson Scholarship, our COPA nights celebrating the Hispanic and Latino communities and Pride Night, we work to celebrate all of our fans,

players and staff members. Staying engaged in the community—through partnerships like sponsoring a Police Activity for Community Engagement (PACE) youth baseball team in south Omaha, to participating in the Greater Omaha Chamber of Commerce’s Commitment to Opportunity, Diversity and Equity (CODE) employer coalition, to educational programs through a partnership with the Negro Leagues Baseball Museum, to serving at a soul-food potluck at a local YMCA—helps foster a diverse and inclusive environment in the greater Omaha metro area.

Storm Chasers’ President Martie Cordaro was also a founding member of Minor League Baseball’s diversity and inclusion committee and participates annually in the Fostering Inclusion through Education and Leadership Development (FIELD) Program, which combines educational and leadership development with skill-specific training for participants to excel in the sports industry.

Supporting diversity, equity and inclusion is crucial to fostering a fun and family-friendly environment at Werner Park, where we want everyone—whether it be our gameday and full-time staff members, fans, sponsors or players—to feel like they are truly a part of our Chasers family.

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Omaha Storm Chasers • 12356 Ballpark Way, Papillion, NE 68046 • (402) 738-5100 • milb.com/omaha

ENTERPRISING • EQUITY & DIVERSITY